help !! can't get anything going

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tdoan
Posts: 10
Joined: Wed Apr 02, 2014 6:48 pm

help !! can't get anything going

Post by tdoan »

I got my brand new command center Monday, downloaded the latest beta, installed the software, plugged in the cable. None of the guns registered. It's as if the command center is not working. But ... the device was found by windows, when first plugged in, it turn amber very quickly then goes to red but never green like in the video. Also, the red lighted area is restricted to only a very small area (aprox 1/6 of total area above and to the right of the logo command center). The rest of the area of the dome is dark; you can see shadows of wires.

What to do now???

PS: machine is running vista 6 ultimate, does that matter?

PSS: also same behavior on a win 8.1 machine
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riley
Site Admin
Posts: 89
Joined: Mon Jan 27, 2014 10:20 pm

Re: help !! can't get anything going

Post by riley »

If you shoot at the dome with a tagger does it light up green? The red and amber lights you described are normal. Only the green light is bright enough to light up the whole dome.

Check that you have the correct serial port selected in the Lazer Swarm Software:
  • Connect the Command Center to your computer
  • Click Start and type Device Manager into the search box and press Enter
  • Expand the Ports (COM & LPT) section
  • There should be an item named SparkFun Pro Micro in parenthesis after it will be the serial port name
  • Make note of the serial port name
  • Open the Lazer Swarm software
  • Click Tools->Options
  • Select the serial port from the dropdown list
  • Click OK
If that doesn't fix the problem, please attempt to host a game and then send me the log (View->Log->Save to File).
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tdoan
Posts: 10
Joined: Wed Apr 02, 2014 6:48 pm

Re: help !! can't get anything going

Post by tdoan »

Hi Riley

Thank you for your quick reply.

I followed the instructions but only can join the LTXs. The LTARs do not get recognized (no beacon seen)--I tried changing the different mode (team 1, 2, 3, solo) but it still didn't work. The LTTO when turned on (pressed top then enter key) sends a solo beacon that get recognized by the command center but it does not join (as you can see in the log).

====

4/2/2014 10:24:54 PM Debug LazerTagSerial.WriteThread() abort requested.
4/2/2014 10:24:55 PM Information Adding players
4/2/2014 10:24:55 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:24:57 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:24:58 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:00 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:01 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:03 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:04 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:06 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:06 PM Debug RX RequestJoinGame: Packet: 0x10, 0xF8, 0xB0, 0x00, Checksum: 0xB8
4/2/2014 10:25:07 PM Information Assigning tagger 0xB0 to player 1 for game 0xF8.
4/2/2014 10:25:07 PM Debug TX AssignPlayer: Packet: 0x01, 0xF8, 0xB0, 0x08, Checksum: 0xB1
4/2/2014 10:25:07 PM Debug Waiting for AcknowledgePlayerAssignment packet.
4/2/2014 10:25:07 PM Debug RX AcknowledgePlayerAssignment: Packet: 0x11, 0xF8, 0xB0, Checksum: 0xB9
4/2/2014 10:25:07 PM Information Confirmed player 1 for game 0xF8.
4/2/2014 10:25:07 PM Information Adding players
4/2/2014 10:25:07 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:09 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:10 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:12 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:13 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:15 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:16 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:18 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:19 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:21 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:22 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:24 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:25 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:27 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:28 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:30 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:31 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:33 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:34 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:36 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:37 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:39 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:40 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:42 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:43 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:45 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:46 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:48 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:49 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:51 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:52 PM Debug Received solo beacon.
4/2/2014 10:25:52 PM Debug Received solo beacon.
4/2/2014 10:25:52 PM Debug Received solo beacon.
4/2/2014 10:25:52 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:53 PM Debug Received solo beacon.
4/2/2014 10:25:53 PM Debug Received solo beacon.
4/2/2014 10:25:54 PM Debug Received solo beacon.
4/2/2014 10:25:54 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:54 PM Debug Received solo beacon.
4/2/2014 10:25:55 PM Debug Received solo beacon.
4/2/2014 10:25:55 PM Debug Received solo beacon.
4/2/2014 10:25:55 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:56 PM Debug Received solo beacon.
4/2/2014 10:25:56 PM Debug Received solo beacon.
4/2/2014 10:25:57 PM Debug Received solo beacon.
4/2/2014 10:25:57 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:25:58 PM Debug Received solo beacon.
4/2/2014 10:25:58 PM Debug Received solo beacon.
4/2/2014 10:25:58 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:26:00 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:26:01 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:26:03 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:26:04 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
4/2/2014 10:26:06 PM Debug TX AnnounceGameCustomLazerTag: Packet: 0x02, 0xF8, 0x10, 0x10, 0xFF, 0x15, 0x10, 0x20, 0x01, Checksum: 0x5F
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riley
Site Admin
Posts: 89
Joined: Mon Jan 27, 2014 10:20 pm

Re: help !! can't get anything going

Post by riley »

To join a Deluxe, Drone, or TMB tagger:
  • Press the trigger to turn the tagger on
  • Press the up arrow button until the display says "JOIN"
  • Press the OK button
  • If you are playing a team game:
    • The tagger will show 2TMS or 3TMS and a dash (-)
    • Press the OK button to be assigned a team automatically
    • OR use the up and down arrow buttons to choose which team you would like to join and then press the OK button
To join an LTAR tagger:
  • Hold the reload switch while turning the tagger on
  • Keep holding the reload switch until the tagger joins and the dome lights come on
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tdoan
Posts: 10
Joined: Wed Apr 02, 2014 6:48 pm

Re: help !! can't get anything going

Post by tdoan »

Thank you Riley. Everything work now :)

A few silly questions:

1. is it possible to play with medic mode using LTAR and LTX? and for that matter hide and seek? zone? king? I didn't think it was possible.
2. what is slow tag?

Thanks Riley for a great product and expedient responses. Have a wonderful day. :)
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riley
Site Admin
Posts: 89
Joined: Mon Jan 27, 2014 10:20 pm

Re: help !! can't get anything going

Post by riley »

LTX and LTAR cannot use medic mode. They can join games with medic mode enabled, they just can't take advantage of it. They don't have the buttons or display required to request or send assistance.

All five tagger models, including the LTX and LTAR, will work with all of the different game types.

Slow tags limits the speed that taggers can be tagged to about one tag every two seconds.
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